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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michaela medlock

Michaela medlock

April 9, 2026

5  out of  5
rating by Michaela medlock
"Mike Jones was excellent to work with. Very pleasant experience!"
We responded:
"Thank you, Michaela! I'm happy to hear that Mike provided you with such a pleasant experience. Our team is dedicated to ensuring our customers receive excellent service. If there's anything else we can assist you with, feel free to reach out!"
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Karol Jones

April 3, 2026

5  out of  5
rating by Karol Jones
"They have always helped me. The rates are similar to their competitors."
We responded:
"Thank you, Karol! I'm happy to know that our team has been able to assist you consistently. We appreciate your feedback on our rates and are committed to providing great service. If there's anything else we can do for you, just let us know!"
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Stella Hemingway

March 16, 2026

5  out of  5
rating by Stella Hemingway
"I was unable to get into the website and I came into the office and the staff was able to help me with no problem. He was electrically efficient. I love the this office."
We responded:
"Thank you for your review, Stella! I'm glad our team could assist you efficiently when you visited the office. We appreciate your kind words about our service. Let us know if there's anything else we can do for you!"
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Sd Shaibi

March 16, 2026

5  out of  5
rating by Sd Shaibi
"I had a very good experience with State Farm. Richard and Nick gave me great service from the start. They are professional, helpful, and explained everything clearly. I appreciate the quick response and the respect they showed."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Nick and I provided you with professional and helpful service. Your appreciation for the clear explanations and quick responses means a lot to us. If you ever need assistance in the future, feel free to reach out!"
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Lynn Bowens

March 13, 2026

5  out of  5
rating by Lynn Bowens
"Mike at Richard Keller was great. He was very helpful. Would recommend him as an agent."
We responded:
"Thank you, Lynn! I'm happy to hear that Mike was able to assist you effectively. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Ronald Bowens

March 13, 2026

5  out of  5
rating by Ronald Bowens
"Mike Jones was absolutely incredible. He made sure we got the coverage we needed .took the time to explain everything.....AWESOME JOB !!!!"
We responded:
"Thank you for your review, Ronald! I'm happy to hear that Mike provided you with the coverage you needed and took the time to explain everything clearly. We appreciate your feedback and are committed to delivering excellent service. Let us know if you need anything else!"
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Phyllis

March 13, 2026

5  out of  5
rating by Phyllis
"Mike was very patient with me and was available for all the questions I had. He had the answers I needed."
We responded:
"Thank you for your review, Phyllis! I'm happy to hear that Mike was able to assist you with patience and provide the answers you needed. Our team is dedicated to being available and helpful for all your insurance needs. Let us know if there's anything else we can do for you!"
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tracy edwards

March 13, 2026

5  out of  5
rating by tracy edwards
"Nick Ebert and the entire team, at Richard Kellers office have always gone above and beyond with and questions or concerns we had with our insurance needs."
We responded:
"Thank you, Tracy! I'm happy to hear that Nick and the team have been so helpful with your insurance needs. We’re committed to providing exceptional service and are always here for any questions you might have. Let us know if we can help with anything else!"
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Cynthia Olson

March 9, 2026

5  out of  5
rating by Cynthia Olson
"Very personable, knowledgeable, and dedicated to detail. Super happy to be a part of the Richard Keller group."
We responded:
"Cynthia, thank you for your fantastic feedback! I'm happy to know you're satisfied with our service and feel welcome with us. If you ever need anything, feel free to reach out. We're here to assist!"
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Kenneth Hatton

March 6, 2026

5  out of  5
rating by Kenneth Hatton
"Mike is an amazing person to do business with"
We responded:
"Thank you, Kenneth! I'm happy to hear that Mike made your experience a positive one. Our team is dedicated to providing exceptional service, and it's great to know Mike delivered that for you. If you need anything else, feel free to reach out!"
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Morgan Fugate

March 6, 2026

5  out of  5
rating by Morgan Fugate
"Mike is amazing person to do business with"
We responded:
"Morgan, thank you for your review! I'm glad to hear that Mike has made a positive impression. Our team is dedicated to providing excellent service. If you ever need anything else, feel free to reach out!"
Profile photo of Lou Williamson

Lou Williamson

March 5, 2026

5  out of  5
rating by Lou Williamson
"Mike was absolutely fantastic and very helpful, hair accommodated me on everything that I could have asked for and more in my full coverage insurance and policy. I would surely recommend him to anybody that was seeking a great policy and great customer service skills by an insurance agent such as him. Thanks Mike"
We responded:
"Thank you, Lou! I'm happy to hear that Mike provided such excellent service and helped you with your full coverage insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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kelsey locke

February 24, 2026

5  out of  5
rating by kelsey locke
"Mike Jones is amazing, I couldn’t ask for a better agent. Definitely recommend for all insurance needs!"
We responded:
"Thank you, Kelsey! I'm happy to hear that Mike has provided you with such excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Nate Sheppard

February 3, 2026

5  out of  5
rating by Nate Sheppard
"Would definitely recommend Richard Keller! Mike did a great job helping me obtain my car insurance in little time. Overall great experience."
We responded:
"Hey, Nate! Thanks for letting us know about your experience, I appreciate the recommendation and am glad Mike was able to help you get your auto insurance set up quickly. It means a lot that you took the time to share this, and I am happy to help anytime you need us."
Profile photo of Teresa Brooks

Teresa Brooks

January 27, 2026

5  out of  5
rating by Teresa Brooks
"This State Farm office is tops! We have bundled everything with State Farm through these agents and have been very happy with the service we have received. Richard is just an overall great guy. He listened and cared too through all of our many questions when we were transitioning into retirement and looking for Medicare supplement insurance. He is extremely knowledgeable on financial/retirement accounts and will help you make plans. Highly recommend!"
We responded:
"Thank you, Teresa! I'm so glad to hear that you’ve had such a positive experience with our office. Our team is dedicated to providing knowledgeable and caring service, especially during important transitions like retirement. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ronnie Gooding

January 16, 2026

5  out of  5
rating by Ronnie Gooding
"Awesome experience , very knowledgeable. Will definitely recommend."
We responded:
"Thank you, Ronnie! I'm happy you had an awesome experience with our office. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Hannah Cohoon

Hannah Cohoon

January 15, 2026

5  out of  5
rating by Hannah Cohoon
"Mike was very nice and helpful at breaking down the cost and coverage I purchased for my vehicle."
We responded:
"Thank you, Hannah! I'm happy to hear that Mike was able to assist you with your coverage and costs. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Brittany Reed

Brittany Reed

January 15, 2026

5  out of  5
rating by Brittany Reed
"I called to move my husband's policy to Ohio and expected a headache, but Nick made it effortless. He was patient, personable, and handled everything perfectly. Highly recommend working with him!""
We responded:
"Thank you, Brittany! I'm glad to hear that Nick made the process of moving your husband's policy to Ohio so smooth and hassle-free. We appreciate your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Blake Holbert

January 15, 2026

5  out of  5
rating by Blake Holbert
"Great team and very friendly! Saved a bundle thanks to them. Thank you!"
We responded:
"Blake, thank you for your review! I'm happy to hear that our team was able to assist you and provide savings. We appreciate your trust in us. Let us know if you need anything else!"
Profile photo of Nathan Bardgett

Nathan Bardgett

January 7, 2026

5  out of  5
rating by Nathan Bardgett
"Staff is very friendly and the agent, Nick, worked in my best interest for the proper policy. If you’re new or looking around, this is the place to go."
We responded:
"Thank you, Nathan! I'm happy to hear that you found our staff friendly and that Nick was able to assist you with the right policy. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Chris Tanner

Chris Tanner

January 7, 2026

5  out of  5
rating by Chris Tanner
"Richard and his team are the best! I've been with them for over 40 years and they've always been there for me. They truly are a blessing from God!"
We responded:
"Chris, thank you for your wonderful feedback! I'm so happy to hear that you’ve been with us for over 40 years. It's truly a privilege to be there for you. If there's anything else we can do for you, just let us know!"
Profile photo of Rachel M

Rachel M

January 6, 2026

5  out of  5
rating by Rachel M
"Nick was great to work with!"
We responded:
"Thank you, Rachel! I'm happy to hear that Nick provided you with a great experience. Our team is dedicated to delivering excellent service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Taylor Seidler

Taylor Seidler

January 5, 2026

5  out of  5
rating by Taylor Seidler
"Mike was very helpful in finding me the best rates possible! Highly recommend to anyone!"
We responded:
"Thank you, Taylor! I'm happy to hear that Mike was able to assist you in finding great rates. We appreciate your recommendation and are here if you need anything else!"
Profile photo of William Goddard

William Goddard

December 18, 2025

5  out of  5
rating by William Goddard
"Great job and friendly on top of that"
We responded:
"Hey, William! Thank you for taking the time to share this. I’m glad I could help and keep things friendly along the way. If you ever need assistance or have questions in the future, don’t hesitate to reach out. I appreciate you choosing to work with me."
Profile photo of Carissa

Carissa

December 17, 2025

5  out of  5
rating by Carissa
"He was very helpful at getting me all the coverage I needed for my home and auto."
We responded:
"Hey, Carissa! I really appreciate you taking the time to leave this review. I’m happy I could help walk you through your home and auto options and make sure everything fit what you were looking for. If you ever have questions or need help with updates down the road, I’m here and glad to help. Thanks again for choosing to work with me."